ProDesignCV

ProDesignCV recognises the importance of maintaining the confidentiality of all personal and professional information submitted by our clients.

This Confidentiality Policy explains how we handle and protect the information provided to us during the course of delivering our CV writing, consultancy, and ATS analysis services.

1. Confidential Nature of Client Information

Clients using our services may submit personal and professional information including:

• Curriculum Vitae (CV) or Resume
• Employment history
• Job responsibilities
• Career achievements
• Educational qualifications
• Professional certifications
• Job vacancy descriptions
• Other supporting documents

Such information may contain sensitive career details that require secure handling.

2. Purpose of Information Use

All submitted information is used strictly for:

• CV writing and optimisation services
• ATS compatibility analysis
• Professional consultation
• Document refinement and revisions

Client information will not be used for any purpose unrelated to service delivery.

3. Non-Disclosure of Client Information

ProDesignCV does not:

• Share client documents with third parties
• Sell or distribute personal data
• Publish client information without consent
• Use submitted information for promotional purposes

Client information will only be disclosed if required by law or regulatory obligation.

4. Internal Access Control

Access to client documents is restricted to authorised personnel directly involved in service delivery.

We ensure:

• No outsourcing of client data
• Secure internal handling of documents
• Limited access based on service requirements

5. ATS Analysis Confidentiality

Documents uploaded through the ATS CV Score System are:

• Processed electronically for compatibility analysis
• Stored temporarily for service delivery purposes
• Handled with the same level of confidentiality as consultancy services

Uploaded CVs and job descriptions are not shared externally.

6. Data Security Measures

We implement appropriate security practices to prevent:

• Unauthorised access
• Loss of data
• Accidental disclosure
• Misuse of submitted documents

While reasonable efforts are taken to protect client data, no electronic transmission or storage method can be guaranteed to be completely secure.

7. Client Responsibility

Clients are responsible for ensuring that uploaded documents:

• Do not contain confidential third-party information without proper authorisation
• Do not violate contractual or legal obligations

8. Retention and Deletion

Client documents may be retained for a limited period for:

• Service completion
• Revision support
• Customer assistance

Clients may request deletion of their personal information upon completion of services.

9. Policy Updates

ProDesignCV reserves the right to update this Confidentiality Policy at any time. Any changes will be published on this page.

10. Contact Us

If you have any questions regarding this Confidentiality Policy, please contact us through the Contact Us page on our website.

Last Updated: 12-2-2026