ProDesignCV

At ProDesignCV, we are committed to protecting your personal information and maintaining the confidentiality of all career-related data submitted through our website.

This Privacy Policy explains how we collect, use, store, and process your personal information when you use our website, request our services, or utilise our ATS CV Score System.

1. Information We Collect

When you interact with our website or services, we may collect the following information:

Personal Information

• Full name
• Email address
• Contact number
• Professional background
• Career history
• Education details
• Employment records

Uploaded Documents

• Curriculum Vitae (CV) or Resume
• Cover letters
• Job vacancy descriptions
• Supporting professional documents

Technical Information

• IP address
• Browser type
• Device information
• Website usage data

2. How We Use Your Information

We collect and process your information for the following purposes:

• To provide CV writing and consultancy services
• To evaluate CVs using our ATS Score System
• To analyse uploaded job vacancy descriptions
• To improve CV compatibility with recruitment systems
• To communicate with you regarding your request
• To deliver requested services and revisions
• To improve website functionality and user experience

Your personal data will only be used for professional service delivery purposes.

3. ATS Score System and Automated Processing

ProDesignCV provides an automated ATS CV analysis tool.

When you upload your CV and job vacancy description:

• Documents are processed electronically
• Automated analysis is performed to generate an ATS compatibility score
• No hiring decision is made by our system
• Results are provided for informational and advisory purposes only

Please note that different employers use different Applicant Tracking Systems, and results may vary across recruitment platforms.

4. Data Storage and Security

All personal data and uploaded documents are:

• Stored securely
• Accessed only by authorised personnel
• Used strictly for the purpose of CV analysis and consultancy

We implement appropriate technical and organisational measures to prevent:

• Unauthorised access
• Data disclosure
• Loss or misuse of information

5. Confidentiality of Career Information

We understand that executive-level CVs may contain sensitive career details.

ProDesignCV ensures:

• No sharing of client documents with third parties
• No outsourcing of submitted information
• Confidential handling of all uploaded materials

Your information will not be used for any purpose other than service delivery.

6. Data Retention

Your uploaded documents and personal data may be retained for a limited period for:

• Service completion
• Revision support
• Customer assistance

You may request the deletion of your personal information at any time by contacting us.

7. Third-Party Sharing

We do not sell, trade, or share your personal data with external parties except when required by law or to comply with legal obligations.

8. Cookies and Website Tracking

Our website may use cookies and analytics tools to:

• Improve user experience
• Monitor website performance
• Analyse visitor behaviour

You may disable cookies through your browser settings if you prefer.

9. Third-Party Analytics and Tracking Technologies

Our website uses third-party analytics and tracking tools such as:

• Google Analytics 
• Meta (Facebook) Pixel 

These tools help us understand how visitors interact with our website, including pages visited, time spent on pages, and actions taken on the site.

These tracking technologies may collect information such as:

• IP address
  
• Browser type
  
• Device type
  
• Pages visited
  
• Time spent on the website
  
• Referring website
  
• Interaction with website features 

This data is used for:

• Website performance monitoring
  
• Service improvement
  
• Marketing effectiveness analysis
  
• Advertising and remarketing purposes 

Please note that this information may be processed by third-party providers in accordance with their own privacy policies.

You may choose to disable cookies through your browser settings if you prefer not to allow tracking.

10. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your uploaded documents
• Withdraw consent for data processing

Requests can be made by contacting us directly.

11. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be published on this page.

12. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us through the Contact Us page on our website.

Last Updated: 12-02-2026